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Track Your Order

Once your order ships, we will email you a shipping confirmation with tracking information.

Check Your Shipment

  1. Open the shipping confirmation sent to the email address used at checkout.

  2. Select the tracking link to view available carrier updates.

  3. If tracking has just been issued, allow time for the carrier to record its first scan.

Order processing takes 1–2 business days. Standard transit time is an estimated 5–8 business days after dispatch.

Need Help?

If you cannot find your shipping confirmation, tracking has stopped updating, or a delivered package cannot be located, contact us with your order number.

Email: support@kitverlane.com
Phone: +1 337-488-1124

Customer service: Monday–Friday, 9:00 AM–5:00 PM Central Time (CT), excluding US public holidays.